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Technology Services

Technology
 
 
Creating a Help Desk Ticket Just Got Easier
 
The Technology Department just launched new Help Desk software to support you during the school year. With faster login times and friendly screens, creating a ticket just got easier.
 
Watch this video to learn how you can submit a Help Desk ticket using our new Incident IQ software.
 
Try it now! You can access the software through our Help Desk App, look for it in ClassLink, or here on the Technology page. Or you can download a mobile app from Apple or Google Play.
 
To create a work order, click the Login with Microsoft Azure button and type in your Microsoft 365 username and password.
 
Once logged in, you will see a list of previous tickets and devices assigned to you. The Quick Ticket option helps you quickly create a ticket with information such as campus, device, and the issue needing attention. After entering your request, you’ll receive an email confirming your ticket.
 
 
 
Welcome to the Technology Department where we strive to provide students, teachers, and staff the technology to support the educational environment in the classroom and in the cloud.  The technology team is her to support various programs that enhance learning, support students, teacher, and staff in their daily use of devices, and promote a growth mindset that broadens the horizons of student learning.  
Technology Resources
 
   ClassLink LaunchPad Extension on the Mac App Store      Microsoft Office 365 Integration | Stormboard   Help Desk
Classlink Portal       Microsoft 365       Help Desk
 
 
Need Help? Contact the helpdesk they are here for you.  The helpdesk phone in hours are 7:30 am - 4:30 pm M-F.  All requests will need a Helpdesk ticket to make sure we can provide the best service and any follow-up needs that may occur.