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Status Page

Teachers, if you are needing to install Zoom or update your Zoom, please go to Self Service in the dock of you Mac and either install or update as needed. If you don't see Self Service in your dock, please use Spotlight search to locate it.
Staff, you might have noticed two new Chrome extensions in your browser. Chrome Extensions
One is the Chrome Web Store Launcher, which provides an easy way to access installed extensions and has a link to the Chrome Web Store. In the store, if you click on "For g.comalisd.org" you will find a catalog of approved extensions. The other extension is Chrome Remote Desktop which will help Technology Services assist you should you call from home needing help. Also, now when you launch Chrome, two pages will automatically open for easy access to iConnect/ClassLink and CISD home page. 

The Technology Help Desk is available Monday-Thursday from 7:30-4:30 and 7:30-4:00 on Fridays. Staff, you can also put in a work order at any time using the link on the Technology Resources homepage or at: https://helpdesk.comalisd.org

 

As a reminder, the HelpDesk will never send you an email with a link asking you to click into a website and enter your username and password.  All password resets are done independently from the email system and the Technology department will never send out emails with weblinks prompting users to click to secure their account or change their password.

Staff, you might have noticed an icon on your machine that says Umbrella Roaming Client. This is security software that was installed by the district. 

Due to the ever-evolving efforts to enhance the security of our network, personal, non-Comal ISD issued devices (cell phones, laptops, etc.) will no longer be able to connect to the CISD-Wireless network. This change will lessen the exposure our network receives from unprotected and personal devices.

 

If you are utilizing a personal device on any Comal ISD campus, you may use the CISD-Guest network to access wireless services. There is no login required to access Guest Wi-Fi.  The CISD-Guest network's access is now equal to CISD-Wireless with the exception of being able to access in district network resources such as printers, public drives, etc.