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Community Ed Q&A

Questions regarding Community Education classes:
 
Q: If I sign my child up for a Community Ed Class and they are enrolled in SACC, can they go back to SACC after the class is over? 
A: Yes, the SACC staff will sign the children back into SACC after the Community Ed class is over.
 

Q: What information do I need to provide to purchase a class online?
A:  You will need to provide the following information to purchase online:

  • A Discover, MasterCard, or Visa issued credit or debit card
  • A valid email address
  • A password, which you will create during your first purchase

 

Q: Why do I need to enter an email address?

A:  Your email address serves two purposes:
  • After each completed Revtrak Web Store purchase, a confirmation email is sent to the email address you provide.
  • The email address you provide serves as your Web Store account login. With this Web Store account, you may view previous purchases, edit your Web Store account information, and receive a password reminder. To easily view your purchase history, we recommend you use the same email address for all purchases on the Web Store.
 
Q: When do I need to enroll?

A: All classes require pre-registration. Tuition fees are due at registration. Early registration is encouraged to avoid class cancellations due to low enrollment.

 

Q: How do I know if my class has made or been cancelled?

A: If a class has been cancelled, you will receive notification (via email or phone call) 24-48 hours prior to class time. If we cancel your class, you will be offered the choice of another session of that class or a full refund.

 

Q: Why does my class have an additional fee payable to the instructor?

A: Some classes have a supply fee that covers additional supplies provided by the instructor. The fee is payable to the instructor at the first class and is in addition to the class tuition, which is paid to Community Education. Supply fees are noted in the class description.

 

Q: Does the system store my credit/debit card number?

A: No; for security reasons the system does not store your credit card number. The option to pay with a previously used card is made possible using securely encrypted tokens. The process of using secure tokens is an industry best practice in keeping with the stringent requirements of the Payment Card Industry Data Security Standard.

 

Q: What is your refund policy?

A: We are happy to refund tuition, less a $10 processing fee, when you cancel your class two full working days prior to the first class meeting. If the request for refund is made less than two full working days prior to the first class, one-half of the class cost will be refunded. We are unable to refund any tuition money after the first class. A request for refund must be made by email or calling (830) 221-2177.

 

Q: How do I become an instructor for Community Ed?

A: Complete a Course Proposal Form online or call 830-221-2177. Once we receive your information it will be forwarded to the correct person and they will contact you.